Refund Policy
Thank you for purchasing Saarthi: Recipe Book, a digital product of Karmraj Media Production. We strive to ensure that our customers are satisfied with their purchases. However, due to the nature of digital products, certain restrictions apply. Please read our Refund Policy carefully to understand your rights and our obligations.
Contact Information
Karmraj Media Production
Address: A - 112, Shivam Complex, Science City Rd, opp. Hetarth Party Plot, Sola, Ahmedabad, Gujarat 380060
Email: karmrajmediaproduction@gmail.com
Refund Eligibility
Due to the nature of digital products, we generally do not offer refunds once the product has been accessed or downloaded. However, we may consider refund requests under the following circumstances:
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The product was not as described.
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The product was defective or corrupted.
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You were charged multiple times for the same product.
Non-Refundable Items
We do not offer refunds in the following cases:
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You changed your mind after the purchase.
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You do not have sufficient technical knowledge to use the product.
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You claim non-receipt of product download details after they have been sent.
How to Request a Refund
To request a refund, please follow these steps:
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Contact us at karmrajmediaproduction@gmail.com with your order number and a detailed explanation of your refund request.
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We will review your request and notify you of the approval or rejection of your refund.
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If your refund is approved, we will process the refund to your original method of payment.
Processing Time
Refunds will be processed within 7-10 business days from the date of approval. You will receive a notification once your refund has been processed.
Technical Support
If you experience any issues with our digital products, please contact our technical support team at karmrajmediaproduction@gmail.com. We are here to help resolve any problems you may encounter.
Contact Us
If you have any questions about our Refund Policy, please contact us at:
Karmraj Media Production
Address: A - 112, Shivam Complex, Science City Rd, opp. Hetarth Party Plot, Sola, Ahmedabad, Gujarat 380060
Email: karmrajmediaproduction@gmail.com